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Gym HQ
Privacy Policy



Gym HQ – Privacy Policy

Last updated: 15/01/2026

Gym HQ (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, store, and protect your personal data in line with the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

Business name: Gym HQ Limited
Location: Tenbury Wells
Contact: email GymHqLimited@outlook.com / Facebook page https://www.facebook.com/GymHQ

2. What Information We Collect

We may collect and store the following personal information:

  • Name

  • Date of birth

  • Contact details (phone number, email, address)

  • Emergency contact details

  • Membership details and payment records

  • Attendance and access records

  • Health information you choose to provide (e.g. medical conditions relevant to training)

3. How We Collect Information

We collect information when you:

  • Join Gym HQ

  • Complete membership forms or waivers

  • Contact us via Facebook, email, or in person

  • Use the gym facilities

4. How We Use Your Information

We use your information to:

  • Manage memberships and gym access

  • Ensure member safety

  • Communicate important information (opening times, closures, membership updates)

  • Maintain legal and financial records

  • Meet health & safety obligations

We do not sell or share your data for marketing purposes.

5. Legal Basis for Processing

We process your data under the following legal bases:

  • Performance of a contract (your membership)

  • Legal obligation (health & safety, financial records)

  • Legitimate interest (running the gym safely and effectively)

  • Consent (where required)

6. How We Store and Protect Your Data

  • Data is stored securely (paper records kept locked, digital records password-protected)

  • Access is limited to authorised gym staff only

  • We keep data only as long as necessary

7. Sharing Your Information

We only share your information when legally required, such as with:

  • Emergency services (in an emergency)

  • HMRC or other legal authorities if required by law

8. Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data (where legally possible)

  • Object to or restrict processing

  • Withdraw consent at any time

To exercise your rights, contact us using the details above.

9. CCTV (if applicable)

If CCTV is in use, it is for safety and security purposes only. Footage is retained for a limited time and only reviewed when necessary.

10. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on request or displayed in the gym.